New York-based LifeFone, a medical alert system provider celebrating its 50th year in business, received the Best Customer-Focused Medical Alert System award from Best Reviews in January 2026. The recognition highlights LifeFone’s fast response times, around-the-clock support availability, and customer-centric features, including daily check-in calls and a comprehensive caregiver app.
Best Reviews, an independent product review platform, evaluates medical alert systems based on performance, features, customer support, and overall user experience. The customer-focused award specifically recognizes companies that go beyond standard emergency response to provide comprehensive support for both users and their families.
“LifeFone distinguished itself through several key service elements during our testing,” said Daniel Cacheiro, Content Manager at Best Reviews. “In addition to operating 24/7 with care agents trained to respond quickly to emergency calls, LifeFone offers daily check-in calls and a caregiver app for extra peace of mind, which are features we don’t commonly see across medical alert providers.”
“For nearly 50 years, LifeFone has focused on delivering care that goes beyond technology”, said Ron Maggio, President at LifeFone. “This recognition by Best Reviews reflects the dedication of our team and reinforces our commitment to compassionate response, personal connection, and dependable support for our subscribers and their families.”
LifeFone offers both in-home and mobile medical alert devices with two-way communication, GPS tracking on mobile units, and optional fall detection. The company serves customers across the United States through multiple equipment options designed for different activity levels and living situations.
The award arrives as LifeFone marks half a century in the medical alert industry. Since its founding in 1976, the company has focused on providing emergency response systems for seniors and individuals with medical conditions who want to maintain independence while ensuring access to help when needed.
Best Reviews conducts hands-on testing and research of medical alert systems, comparing features, pricing, customer support, and user feedback. The platform publishes detailed reviews to help consumers make informed decisions about several types of software and services. The complete medical alert systems comparison includes testing results and recommendations for different user needs.
More information about LifeFone’s medical alert systems and services is available at lifefone.com.
Media Contact
Company Name: Best Reviews
Contact Person: Daniel Cacheiro
Email: Send Email
Phone: +1 (223) 217-4679
Country: Portugal
Website: https://bestreviews.net/
