Jackson Named 2024 Blackbaud Impact Award Winner

Jackson recognized for amplifying its volunteerism efforts in 2023

Jackson National Life Insurance Company (Jackson^®), the main operating subsidiary of Jackson Financial Inc.ⁱ (NYSE: JXN), today announced it has been named the Fueling Greatness Award winner in the 2024 Blackbaud Impact Awards. Jackson was recognized for its outstanding associate volunteerism in 2023, where 48% of associates participated in volunteer opportunities throughout the year.

Jackson has long valued a culture of philanthropy and in 2023, Jackson established a first ever, firm-wide goal to achieve 30% of its approximately 3,840 associates participating in volunteer service. To help track and achieve this goal, Jackson’s corporate philanthropy team partnered with Blackbaud, a leading software provider exclusively dedicated to powering social impact. By onboarding Blackbaud’s YourCause^® CSRconnect^®, Jackson was able to easily engage thousands of volunteers, track their service and make data-driven decisions to drive impact.

“The growth we saw in volunteer service from our associates in 2023 was inspiring and made a meaningful impact for our nonprofit partners and their clients,” said Danielle Robinson, Vice President, Corporate Communications and Responsibility at Jackson. “Jackson associates have a reputation for giving generously in our local communities, and that shared commitment to others is an important part of our corporate culture. We are grateful to Blackbaud for this recognition and their technology, CSRconnect, which allowed us to more confidently measure the rate of associate volunteerism and in turn develop and exceed our goal for giving back in this way.”

Jackson’s strong 2023 volunteerism efforts led to the following results:

• Associates engaged in nonprofit service rose to 48%, far surpassing the 30% goal and 2023 finance and insurance industry volunteerism averages of 15%, according to Blackbaud
• More than 1,800 individual associates participated in volunteer efforts
• More than 400 nonprofits were served in communities across the country
• Nearly 21,000 hours of volunteerism took place

Jackson’s corporate philanthropy program forms meaningful, long-term partnerships with nonprofits that build the foundation for helping people achieve financial freedom for life. The company’s nonprofit partnerships engage Jackson associates and demonstrate the organization’s values beyond its walls into the communities in which its associates live and work: Lansing, Michigan; Nashville, Tennessee; and Chicago, Illinois. More information about Jackson’s volunteer efforts as well as its broader philanthropic program can be found in the company’s 2023 Corporate Responsibility Report.

The Blackbaud Impact Awards celebrates organizations and people achieving outstanding results and driving impact with Blackbaud software. Blackbaud announced the winners at bbcon 2024, its annual technology conference. For more details about the finalists, the winners and the awards, visit: https://www.blackbaud.com/impact-awards.

ABOUT JACKSON

Jackson^® (NYSE: JXN) is committed to helping clarify the complexity of retirement planning—for financial professionals and their clients. Through our range of annuity products, financial know-how, history of award-winning service* and streamlined experiences, we strive to reduce the confusion that complicates retirement planning. We take a balanced, long-term approach to responsibly serving all our stakeholders, including customers, shareholders, distribution partners, employees, regulators and community partners. We believe by providing clarity for all today, we can help drive better outcomes for tomorrow. For more information, visit www.jackson.com.

*SQM (Service Quality Measurement Group) Contact Center Awards Program for 2004 and 2006-2023, for the financial services industry (to achieve world-class certification, 80% or more of call-center customers surveyed must have rated their experience as very satisfied, the highest rating possible).

Annuities are issued by Jackson National Life Insurance Company^® (Home Office: Lansing, Michigan) and in New York by Jackson National Life Insurance Company of New York^® (Home Office: Purchase, New York). Variable annuities are distributed by Jackson National Life Distributors LLC, member FINRA. May not be available in all states and state variations may apply. These products have limitations and restrictions. Contact Jackson for more information.

Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company^® (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York^® (Home Office: Purchase, New York).

ⁱJackson Financial Inc. is a U.S. holding company and the direct parent of Jackson Holdings LLC (JHLLC). The wholly-owned direct and indirect subsidiaries of JHLLC include Jackson National Life Insurance Company, Brooke Life Insurance Company, PPM America, Inc. and Jackson National Asset Management, LLC.

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